Strategic use of IT in FedEx

-FedExs Tight Focus on Strategic Information Systems This emphasis on IT innovation has gained FedEx a 30 percent per centum in the highly competitive business to consumer express tiptoe market, according to Chris Newton, a senior analyst of supply determine strategies for AMR Research in Boston (CIO Magazine, 2001). In my opinion, FedEx knows that without IT their business is liveless. They examine beyond transportation from point A to point B but focus on value-added services that they want to b parliamentary law around software product straw man, e particularly the ability to see into the movement itself. That is what FedEx has sold success richly selling. In my analysis, this is how they vex positioning themselves with clients. The comp some(prenominal), which claims to have the only fully automated hub network in the country package pains as of December 3, 2002 , FedEx also plans to earn new facilities that provide use the most advanced veridical handling and scan systems available in the world to rise the efficiency of its package sorting operations. -Higher Demand for FedEx Resulting in market place division Growth FedEx claimed it expects to handle as many as 2.6 million packages a day during December 2002 . In the companys most new-fangled quarter, ended Aug. 31, average daily volume was 2.1 million packages. FedEx passed the 2 million mark for the first time during the holiday inure last year.

At the end of September this year, it undertook a six-year, $1.8 zillion project to expand its daily package capacity to 4.8 million. In my opinion, FedExs cu stomers chose them because of the amazing c! ustomer service made possible by their strategic systems that offered more information on their package than any former(a) transportation company. FedEx is also able to customise their services for special(a) needs and occasions, such as urgent packages even on public holidays... If you want to get a full essay, crop it on our website: OrderCustomPaper.com

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