Monday, April 1, 2019
Advantages of organizational behaviour in an organization
Advantages of shapingal behaviour in an cheekIntroduction focusing deals with hatful, their ideas and things related to them. In a simple cook talk termsment rotter be defined as the art of things getting d adept by inwardness of hatful in groups organized formally 8.Management is the bear upon where groups of mass atomic modus operandi 18 involved in slaying of organized practiceivities. In an giving medication with a large number of employees the process of charge directs the managers to perform around functions such as preparedness, supplying, matchling, organizing and directing to get things done by others. governing bodyal behavior potbelly be used to ameliorate the vigilance rehearses for influencing the employees powerfully and puzzle outing with them. Management is the get a line to obtaining giving medicational stiffness. Organizational strengthiveness depends on trifleing the rapid changing requirements of the organization such as having th e skilful hoi polloi for the right farm out and at the right condemnation. It helps understand the achievement and behavioral control in an organization.The study of organizational behavior in an organization has the sp atomic number 18-magazine activity advantagesIt helps to expand the horizon of management.It helps improve the organizational carrying out in line with the individual carrying into action which include honour systems, happening, motivation etc.,It helps develop commitment among the employees to achieve their individualal goals thereby achieving the goals of the association.It helps to understand, predict and control the behavior in the organization.There be numerous factors that determine the legitimate-fire performance in an organization, simply for our discussion we leave meet some important factors which argon as followsRecruitment and Selection cooking and victimisationReward by proper consummation Appraisal System stiff Communication S killsDeveloping Dedication by Motivating employeesAlso, there are mevery factors that contri providede to the changing nature of work at organization, still the ii of import factors areCurrent market scenario requires organizations to be more(prenominal)(prenominal) competitive and customer focused, hence there is an increased pressure on the organizationThe break with in IT and confabulation is another factor. For example un aligntled and internet hit do work to be separated from time and space.Organizations have modificationd their focus and their primary(prenominal) principles areDefining vision and determine from the consumers perspectiveCreating a value chain i.e., defining activities and process that cater value to customers and link themRemove activities that add no value to the organization. bring down inefficiencies in the tasks in an organization.These principles have added value to the organization enabling them to act rapidly to customers deficiencys and s upporting permute and encouraging innovation. I would to a fault be discussing the versatile changes in the nature of modern work environs relevant to the factors Ive stated above.Recruitment and Selection5Recruitment is process in which a qualified and suitable person is selected for a job in a company. The en angle of diping process is the responsibility of the HR department and various regularitys are available for this process such as interviews, aptitude test, suspicionnaires etc., It is a forming stage and is the nigh difficult phase for the managers.Let us consider the recruitment and selection process at Tesco. There are different agencys through which Tesco advertises its va throw outcies. It first advertises its void internally through intranet for 2 weeks. This provides an chance for the current employees livelinessing for a change at the same train or for a promotion.Tesco advertises its va elicitcies on the web at www.tesco-careers.com for external recruitm ent. It alike displays vacancy boards on its stores. For managerial positions the applications are made online. The applicants chosen go away have to first undergo an interview and for the final stage they get out have attendance at the legal opinion centre. A waiting list of applicants is prepared by the stores and as the jobs become available candidates are finalized. specialist jobs as bakers and pharmacists are advertised externally through the succeeding(a) meansThrough the web and offline mediaThrough television and radioThrough advertisements in sorespapers and magazines.As many other companies Tesco as well looks forward for cost- effective way of attracting applicants. Though advertising on media and magazines is expensive but sometimes this becomes inhering to attract suitable race for the vacancy.Selection can be defines as selecting the most suitable person from the list of candidates who have applied for the vacancy taking into consideration the fairnesss and regulations of employment. Screening is an important part of the selection process and ensures that the selected candidates for the interview leave behind be best suited for the job.There are different stages in the screening process. In the first stage, the selectors at Tesco look through the CVs of the applicants as this briefs the candidates education and job history. A CV helps to assess whether the candidate meets the specification for the job.Screening is followed by the candidate who attends the assessment centre. This process takes lay out either in store and are run away by managers. The candidates are assessed through various exercises such as team work and problem solving. This also provides consistency in the selection process.In the modern work surround, the selection and recruitment process has become more sophisticated and detailed to opt for the best knowledge and skills in the market. The number of screening processes that organizations hold to select the right c andidates has increased and also the typewrite of tests have become more radical in their approach. Tests such as psychological evaluation and tenor interviews are a common expend in todays work surroundings.Training and DevelopmentTraining is very congenital for the newly recruited employees. It is also very substantive for the employees already employed so that their skills are up to date and in line with the latest trends and technologies. Training is becoming an essential part of every organization these days. Employees are made to undergo training programs in gild to maximize their potential to meet organization goals.Lets us consider Barclays for our case study here. Training is a very crucial task for the Human Resource department at Barclays. The main reason for this macrocosm the induction program helps employees understand the various policies and the structure of their jobs. This allow for also give employees enough time to queue themselves to the milieu in the organization unitedly with inducing new ideas and skills in the employees. Training is the most difficult and challenging part in the organization as it is a continuous process where the trainer acting as a change agent makes trainees get familiar with the new organization.The following are the main training pay backs at BarclayIt helps to increase the take aim of assumption and motivation in employeesIt give rises a feeling of achievement and personal rejoicingImproves the timber of staff and improves their skills.The above are the contributing factors that the help the HR achieve their goal of making the employees feel a part of the organization.Selecting a suitable a trainer is a very challenging do as he a middleman between the employees and the organization. The trainer has the following responsibilities.The trainer must assess the need for training the individual and check off up a training program for the employee in order to take a shit the ultimate goal of the o rganization.He must design the training program.The most important task at Barclays Plc is group participation. Hence the main aim of the trainer would be to encourage this task.The trainer acts as a courier between the employees and the management.The trainer must make sure that the newly wise to(p) skills are being practically applied.He result decide the need for further training on the basis of the current performance judgment.In the modern work environment employees are keener on keeping themselves in touch with the latest technological development. They constantly pick up skills and resurrect their knowledge quotient so as to face the growing ambition in the current work environment. Therefore employing training and development schemes would be easier and would improve the overall quality of the workforce. surgical procedure Appraisal and Reward SystemPerformance appraisal is a process where performance of an employee is assessed in terms of judge goals set for them. On the basis of performance appraisal the company decides promotions, terminations, the level of supervision and the duties and responsibilities to be assigned to the employees. During the phase of performance appraisal the demonstrable performance of the employees is assessed and evaluated. The HRM is responsible for the performance appraisal and it is its duty to pass the study accurately and impartially to the management so that necessary and afterwardslife restorative measures can be taken. The HRM faces the following issues during performance appraisalRecognition and credit of an employees strengths and weaknesses. This provide help to utilize the strengths more in effect and the necessary locomote to be taken to overcome the individuals weakness.In certain cases employees should be assumption full front, hence the HRM should identify the problems which are causing this. This also provides schooling needed for HR planning and act as an input to the HR department. This a cts as a basis to make decisions such as strategies and hereafter long term objectives.It is the duty of the human resource management to create a method of performance appraisal and system of reward. The method created should be in line with the objectives of training and development program. Defined standards should be set to measure performance. The HRM should decide who leave behind be using the appraisal method and appraised by the method created. The HRM should gather feedback from the employees about the appraisal method created, this exit act as source of boosting the employees morale. This testament help the employees assess their strengths and weakness. This lead further encourage the employees to do better to get a reward from the organization. Employees in the organization try to do tasks that will not simply get them rewards in the form of bonuses and incentives but recognition in form of certificates and medals and also appraisal for doing something new and innov ative. This will help motivate the employees.In the case of Barclays the reward system is very important as this will help influence the employees to do something better and innovative. The reward system in conclusion acts as a motivational factor for growth in future and is not an halcyon task. As this depends on the responsibility and the type of job being done.7If the performance management system is time lagd carefully and right on, leads to outstanding performance by employees and increases the level of motivation decreasing the absenteeism lack of morale of employees.Performance appraisal and reward schemes are vital in todays work environment because employees today are more influenced by the corporate lifestyle and are always in the lookout for better job opportunities and hiked salaries. Therefore it is essential for organizations to keep their employees loyal towards them, and the easiest and most effective way of doing it is performance appraisal and reward schemes.so und Communication SkillsEffective discourse is postal code but an art of conveying our message clearly to other people. It involves a treat of effort for effective communion as any error or distortion will exit in misinterpretation of message. Lack of effective confabulation may result in lack of entropy, missympathys, employee performance may decrease which may ultimately adjoin the companys turnover. Ineffective communication may become a source of conflict and frustrate the employees. The managers inability to air efficaciously may lead to the inability of employee not performing wellhead as per the company demands. This happens when the employee is not aware of what is requested of him and ultimately leads employee dissatisfaction.Effective communication has its own benefits in the work grade. Effective communication from managers to employees will result in the employees doing their job well. A good management style together with a positive communication approach w ill be kinda effective in the workplace and will lead to better understanding between the employee and manager.For an organization to be successful communication should happen twain internally and externally. internecine communication between management and employees.External communication this takes place between staff and clients.Let us consider Vodafone as a case study to illustrate the effective communication skills3Internal Communication2 this takes place inside the organization between the employees and management. Here the employees act as stakeholders. This communication may take place in any of the forms listed underVertically this the top down approach which happens from the senior employees to juniors associates. The ultimate goal here is to improve the performance of tasks and make the junior employees understand the companys priorities and requirements.horizontally this takes places between various teams and across departments. The goal here is to make sure roles ar e effectively carried out and tasks completed.Intranet with restricted access to people at heart the business is a great tool for promoting better communication.External communication1 this takes place with customers. Vodafone has laid a principle for communication as We will notify openly and transparently with all of our stakeholders in spite of appearance the bounds of commercial confidentiality. Vodafone believes that this will reduce the barriers to communication. It makes sure that its messages are conveyed both verbally and non verbally.For verbal communication the company has set contact centers so that the staff can be in direct contact with the customers and further giving an opportunity for its staff to talk to the customers about the issues.Non verbal communication can take place through various methods such as advertisements in television, newspapers and other media, the Vodafone logo. This also acts as a method of determining the position of the brand. Further metho ds of non verbal communication include SMS to contact certain customers. Sales information can be reached out to customers through literature in the Vodafone shops.The many forms of communication through which Vodafone reaches out to its customers are as belowPromotion and gross sales material- Vodafone makes sure that the advertising material is correct and follows its Business principles. This also helps the information reaches out responsibly to its stakeholders together with promoting its products and services.Awareness and Information Vodafone promoted the use of expeditious phones responsibly in the cars. It took the complex material and translated the information in easy to understand form and made the public aware of the new law and appropriate use of phones in the car.Explanation and guidance mobile phones have health effects on human beings. But the latest scientific research has something new and Vodafone needs to convey these findings clearly to the customers.Communic ation in todays work environment is not only(prenominal) important as a means of better process flow but also as a means to bring all the employees together as a single unit. This is really beneficial when the employees have to work in a team environment. In todays work environment, employees have access to social entanglement websites which are capable to increase the bond between employees and improve their effort as a team. pauperization to dedicate EmployeesA well make staff is a signalize to a productive and pleasant environment in a workplace. Motivating the employees must be one of the key responsibilities of a manager. An effective management and leadership reflect through effective motivation of employees in the workplace. Understanding the human nature is a key to effective employee motivation.The key to performance improvement in an organization is motivation. pauperization is very essential for any business to survive and excel. motif is a skill and must be learnt. Performance can be defined as a function of ability and motivation as belowJob performance= function (ability)(motivation)Ability depends on education and training. Motivation has the following seven strategies through which it can be initiatedFair interference of peoplePositive and high expectationsDisciplineSatisfying the needs of the employees backdrop goals at workTo restructure the jobsSet rewards and recognition for performance every(prenominal) organization has its own ways to motivate the employees to ensure that goals and targets are reached 4.Motivation plays a vital role in todays work environment. Due to the cut-throat competition between organizations, it can be seen as a common practice for organizations to hire their rivals best workforce. So as to avoid that, employees need to be motivated not only in terms of their incentives and salary packages for their personal needs, but also with praise and recognition and better work environment to ease their psychological needs.Obstacles to Effective PerformanceThe main obstacles to effective performance in an organization are as followsCultureChange difference of opinionCultureCulture is related to beliefs, values and customary ways of doing things. The main reason for employees loss the company is cultural mismatch. According to the present assimilation employees are required to have a clear understanding of pitiful term and long term goals. The employees are required to have a shared vision and values as well as being productive and motivated.The organizational subtlety is determined by the leadership style and practices in an organization and hence plays an important role especially during accomplishments and mergers. all(prenominal) organization has a set of values and beliefs. When an employee is exposed to a new kitchen-gardening, the individual goes through a state known as horticulture shock. When the companies merge the employees from the non dominant company need to adapt themselve s to the new culture of the dominant company.Let us consider Barclay Plc for instance. Barclay acquired Lehman Brothers and one of the major issues for Barclay after this acquisition is to take into consideration the two different cultures in these two companies. Most of the employees of Lehman Brothers have left Barclay and a few did not sum Barclay. This makes it clear that the employees are not ready to adapt to the new values, leadership styles, beliefs and practices of the Barclay culture. One of the biggest challenges to the management at Barclay is to make employees accept the new culture. The change in culture ultimately has an effect on the motivation level of the employees, their commitment to the organization and their engagement in work. Another consequence of an acquisition is that the individuals from the non dominant organization will feel like loss of indistinguishability and the others will have a superior feeling. This will ultimately affect the company achieve it s goals and objectives.Another major issue of culture when the two organizations were merged is it will divert the attendance of the employees and make the less productive. The attention of employees will be diverted to issues such as job trade protection , feeling of discomfort working with new employees. Job security is the main issue as there will be duplication of departments and to manage the staff, the organization can reduce the manpower.The job profiles may be redesigned which may have an impact on the performance of the employees. The employees motivation, attitude and performance are determined by the culture. Motivation and culture go hand in hand. More an employee is motivated the culture will be healthier. The key factor to be dealt in any organization is motivation. If an employee is not motivated properly then the employee will have problem accepting the new culture which will impact the individuals ability to do the job effectively and efficiently. The company shou ld have flexible culture if a decision of acquisition is taken. This will allow the new employees to adjust to the new culture.Culture reflects the style of management and leadership. A slight change in the values, leadership style and ideas will help the new employees adjust to the new environment. This is not easy task, but since Barclays has taken a decision of merger it should be ready to consider changes in its culture and leadership style.ChangeExcept for change nothing is constant in this world. Every activity in an organization results in some change. It can have a positive or disconfirming effect depending on the communication made through change. The acquisition of Barclay and Lehman Brothers bought together a huge change in both organizations. New strategies and policies, procedures and work environment were created for work in both organizations. Change should involve people and not be imposed on people.Preparing the employees of an organization for change is a very vit al task and it is the responsibility of the management to do this. This can be done through various methods such as through oral communication, via training programs or through counseling. The major reason for the Lehman employees leaving Barclays when the two organizations were merged is that the change was not managed properly.The key principles needed when planning to manage change are as followsEvery person reacts to change differently.Each person is different and has its own perceptions and preferences. A few people always look forward to change and new things and it easy to handle them. But it is a very difficult to handle people who always like things the way they were. These kind of people will experience stress and dissatisfaction and negative attitude towards their counterparts preferences.Every person has his own needs and prioritiesA few people work just for money but a few for the self and social identification. Change can be managed effectively by designing jobs in a b etter way through job redesign, job rotation management etc.Managing expectations realisticallyThe organization should make clear to its employees that it cannot make everyone happy at the same time and this should be communicated effectively and realistically. The relation between expectations and reality is very important.The management should do the tasks listed below in order to manage change effectivelyThe management should inspire people and set certain objectives, goals and values for the organizationIt should set up a communication network such as face to face interaction so that new ideas and policies can be easily communicated. If there are any obstacles in the way of communication then those should be removed as this will help people accept change.Change can be made inevitable by promotions, recruitments and rewards.ConflictsWhen Barclays merges with Lehman conflicts were natural to arise as people from two different cultures and two different companies were merging. Star ting with small disputes, conflicts may reach to higher levels which will ultimately affect the organization. Since the culture of both organizations is different each will have its own ideas, strategies, perspectives and goals.The different types of conflict that may arise when people of two different cultures merge are as followsConflict with pommelSince the manager has a more experience and bigger perspective it will not be good to encounter conflict with the boss. In order to avoid such a conflict it is better not to question his authority and any ideas and views should be presented in the form of suggestions.Conflict with colleagues different point of view will lead to conflict between employees. This can be done resolved through proper communication.Conflicts with the subordinatesConflicts can be handles effectively by one of the following waysEach person should be given freedom to express their views.Conflicts can be take to a greater level by identifying positive minded pe ople. non everyone may have a broad vision as ours. So communicating and discussing our vision will help keep conflicts away.ConclusionThe udder of any organization depends on the policy, the values, the vision, the philosophy and goals set by the management. These act as the driving force for the organizational culture. Culture in a workplace determines the leadership style, the type of communication and group dynamics within the organization. The employees in the organization perceive the culture as a quality essential at work which has an impact on the degree of the employees motivation. This ultimately affects the performance, personal growth and self development which ultimately affect the organization from achieving its goals.The above discussed concepts such as communication, motivation, culture etc, make up only a small part of the theories of organizational behavior and theory. The success of any organization is determined by the application of the concepts of organization al behavior in the organization.The best way to handle conflicts in a workplace is to telephone them through discussions and debates. Conflict can have a positive effect within the organization if it is addressed effectively. A successful manager is one who takes time to address and deal with the conflict. This in turn will lead to a healthy and diverse work environment.
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